HOW WE KEEP YOUR MONEY SAFE
HOW WE KEEP YOUR MONEY SAFE
HOW WE KEEP YOUR MONEY SAFE
Is walllet.com
safe?
Is walllet.com safe?
Is walllet.com
safe?
Here’s how we keep it safe. Only you can approve payments from your balance, you sign in with a passkey on your own phone, and regulated partners handle every bank and card step.
Only you can approve payments from your balance. You sign in with a passkey, and regulated partners handle every bank and card step.
Join 100k+ users worldwide
Join freelancers worldwide
Join freelancers worldwide
Secured by Passkeys
Secured by Passkeys
Rated 4.2 out of 5
Rated 4.2 out of 5
Your accounts are opened at
United States
USD checking account
USD checking account
✓ In your name
✓ In your name
✓ Paid by ACH or domestic wire, no SWIFT
✓ Paid by ACH or domestic wire, no SWIFT
Europe and United Kingdom
EUR and GBP checking accounts
EUR and GBP checking accounts
✓ EUR in your name, GBP soon
✓ EUR in your name, GBP soon
✓ Paid by SEPA or Faster Payments, no SWIFT
✓ Paid by SEPA or Faster Payments, no SWIFT
Your client pays your account
Your client pays your account
Your client pays your account
Clients pay your USD account at Lead Bank or your EUR and GBP accounts at Banking Circle. Our regulated payment partner processes every incoming payment.
Clients pay your USD account at Lead Bank or your EUR and GBP accounts at Banking Circle. Our regulated payment partner processes every incoming payment.
Clients pay your USD account at Lead Bank or your EUR and GBP accounts at Banking Circle. Our regulated payment partner processes every incoming payment.
It becomes your USD balance
It becomes your USD balance
It becomes your USD balance
When the payment arrives, our partner converts it to a dollar-linked digital asset, such as USDC, and adds it to your balance. We don’t keep a separate cash balance for you.
When the payment arrives, our partner converts it to a dollar-linked digital asset, such as USDC, and adds it to your balance. We don’t keep a separate cash balance for you.
When the payment arrives, our partner converts it to a dollar-linked digital asset, such as USDC, and adds it to your balance. We don’t keep a separate cash balance for you.
Only you can move it
Only you can move it
Only you can move it
Your balance sits in an account only you control. Money leaves it only when you approve with your passkey, and walllet.com can’t move it for you.
Your balance sits in an account only you control. Money leaves it only when you approve with your passkey, and walllet.com can’t move it for you.
Your balance sits in an account only you control. Money leaves it only when you approve with your passkey, and walllet.com can’t move it for you.
You spend with your card
You spend with your card
You spend with your card
Your virtual Mastercard Platinum credit card is issued by our card partner and follows Mastercard rules. Freeze it anytime in the app.
Your virtual Mastercard Platinum credit card is issued by our card partner and follows Mastercard rules. Freeze it anytime in the app.
Your virtual Mastercard Platinum credit card is issued by our card partner and follows Mastercard rules. Freeze it anytime in the app.
You withdraw to your bank
You withdraw to your bank
You withdraw to your bank
In selected countries, you can withdraw to a local bank account. Our withdrawal partner converts your balance and sends local currency to your bank.
In selected countries, you can withdraw to a local bank account. Our withdrawal partner converts your balance and sends local currency to your bank.
In selected countries, you can withdraw to a local bank account. Our withdrawal partner converts your balance and sends local currency to your bank.
Your passkey is your key.
Your passkey is your key.
Your passkey is your key.
No password to steal and no 12-word phrase to write down. You sign in and approve payments with Face ID, your fingerprint or your phone’s PIN.
No password to steal and no 12-word phrase to write down. You sign in and approve payments with Face ID, your fingerprint or your phone’s PIN.
Hard to phish
Hard to phish
There’s no password to type into a fake site, so there’s nothing for scammers to copy.
There’s no password to type into a fake site, so there’s nothing for scammers to copy.
Saved by Apple or Google
Saved by Apple or Google
Your passkey is stored in iCloud Keychain or Google Password Manager, so it can follow you to a new phone.
Your passkey is stored in iCloud Keychain or Google Password Manager, so it can follow you to a new phone.
You still check the details
You still check the details
A passkey proves it’s you. Before you approve, check the address, network and amount.
A passkey proves it’s you. Before you approve, check the address, network and amount.
Lost or changed your phone?
Lost or changed your phone?
Lost or changed your phone?
Your money doesn’t live on your phone, so losing your phone doesn’t mean losing your money.
Your money doesn’t live on your phone, so losing your phone doesn’t mean losing your money.
1
Your money stays put
Your money stays put
Your balance stays in your walllet.com account. Nothing moves without your passkey.
Your balance stays in your walllet.com account. Nothing moves without your passkey.
2
Sign in on your new phone
Sign in on your new phone
Use the same Apple or Google account where your passkey is saved. Keep your old phone until you see the same account and balance.
Use the same Apple or Google account where your passkey is saved. Keep your old phone until you see the same account and balance.
3
We help you recover
We help you recover
If your account meets the recovery conditions shown in the app, our team can help you get back in. We never charge a recovery fee.
If your account meets the recovery conditions shown in the app, our team can help you get back in. We never charge a recovery fee.
Phone stolen? Lock it with Find My or Find My Device first, then contact our support team. Read the recovery guide
Who can pause or limit a payment?
Who can pause or limit a payment?
Who can pause or limit a payment?
We’d rather you hear it from us. Three parties can review a payment, each for a different reason.
We’d rather you hear it from us. Three parties can review a payment, each for a different reason.
Banks and payment partners
Banks and payment partners
They may review, hold or return a payment for compliance or fraud checks, like any bank would.
They may review, hold or return a payment for compliance or fraud checks, like any bank would.
walllet.com
walllet.com
We may limit access to some services in the cases set out in our Terms of Service, for example to stop fraud. We can’t move your balance.
We may limit access to some services in the cases set out in our Terms of Service, for example to stop fraud. We can’t move your balance.
Digital dollar issuers
Digital dollar issuers
Issuers such as Circle, behind USDC, can block addresses under their own policies and legal orders.
Issuers such as Circle, behind USDC, can block addresses under their own policies and legal orders.
Is my balance insured like a bank deposit?
Is my balance insured like a bank deposit?
Is my balance insured like a bank deposit?
No. walllet.com isn’t a bank, so your balance isn’t a bank deposit and isn’t covered by deposit insurance. What protects it is control: only you can approve payments from your balance, and each regulated partner protects its own step.
No. walllet.com isn’t a bank, so your balance isn’t a bank deposit and isn’t covered by deposit insurance. What protects it is control: only you can approve payments from your balance, and each regulated partner protects its own step.
Something doesn’t look right?
Something doesn’t look right?
Something doesn’t look right?
Tell us which step it’s at and send these details. We’ll take it from there.
Tell us which step it’s at and send these details. We’ll take it from there.
Payment to your account
Payment to your account
Save the invoice, payment reference, amount, currency and date.
Save the invoice, payment reference, amount, currency and date.
Card payment
Card payment
Check if it’s pending or settled. Refunds and disputes start from the settled payment.
Check if it’s pending or settled. Refunds and disputes start from the settled payment.
Withdrawal
Withdrawal
Keep the confirmation and check if your bank has credited the money.
Keep the confirmation and check if your bank has credited the money.
Transfer from your balance
Transfer from your balance
Save the transaction hash, network and the address you sent to.
Save the transaction hash, network and the address you sent to.
Never share your passkey, full card number or ID documents in public, and don’t send a second payment while the first is still pending. You can also email us at [email protected].
5 checks before you move a larger amount
5 checks before you move a larger amount
5 checks before you move a larger amount
Planning to keep a bigger balance? Can I trust walllet.com with $10,000?
Planning to keep a bigger balance? Can I trust walllet.com with $10,000?
1
Download the official app from the App Store or Google Play.
Download the official app from the App Store or Google Play.
2
Know where your passkey is saved: iCloud Keychain or Google Password Manager.
Know where your passkey is saved: iCloud Keychain or Google Password Manager.
3
Check your recovery options while you still have access.
Check your recovery options while you still have access.
4
Send a small test payment first.
Send a small test payment first.
5
Check the limits and fees for your account and card.
Check the limits and fees for your account and card.
Keep reading.
Keep reading.
Keep reading.
Guides from our team on staying safe with walllet.com. See all security topics
Guides from our team on staying safe with walllet.com. See all security topics
Is walllet.com Legit? Verify the Company, App & Licence
Five checks you can run yourself: the domain, the company behind walllet.com, the official app listings and the support email.
Five checks you can run yourself: the domain, the company behind walllet.com, the official app listings and the support email.
New Phone or Lost Phone? How to Recover Your walllet.com Wallet
Learn how walllet.com recovery works on a new phone, what to do if your device is lost or stolen, and when passkey access can be restored.
Learn how walllet.com recovery works on a new phone, what to do if your device is lost or stolen, and when passkey access can be restored.
Understanding Private Keys on walllet.com: Why You Don’t See Them
Why doesn’t walllet.com show your private key? Learn how passkeys, biometrics, and device security reduce seed phrase exposure.
Why doesn’t walllet.com show your private key? Learn how passkeys, biometrics, and device security reduce seed phrase exposure.
Can Stablecoins Be Frozen? USDT, USDC and Issuer Controls Explained
Can stablecoins be frozen? Compare issuer controls on USDC and USDT, wallet custody and on-chain restrictions before receiving or holding tokens.
Can stablecoins be frozen? Compare issuer controls on USDC and USDT, wallet custody and on-chain restrictions before receiving or holding tokens.
Account Abstraction and Smart Contract Wallets: A Beginner-Friendly Deep Dive
Learn what account abstraction is, how ERC-4337 powers smart contract wallets, and how passkeys, flexible gas, and recovery improve crypto UX.
Learn what account abstraction is, how ERC-4337 powers smart contract wallets, and how passkeys, flexible gas, and recovery improve crypto UX.
Can I Trust walllet.com With $10,000? How walllet Protects Your Control of Your Money
Can you trust walllet.com with $10,000? Compare crypto custody, USD account protection, card risk, recovery, fees and the checks to complete before moving a large balance.
Can you trust walllet.com with $10,000? Compare crypto custody, USD account protection, card risk, recovery, fees and the checks to complete before moving a large balance.
Download walllet
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Questions about walllet.com security
Questions about walllet.com security
Questions about walllet.com security
Still unsure? Get a second opinion.
Still unsure? Get a second opinion.
Is walllet.com safe?
Does walllet.com hold my money?
Is walllet.com a bank?
Can walllet.com recover my account if I lose my phone?
Can Face ID stop a harmful transfer?
Get paid like the
world is your city
Get paid like the
world is your city
Get paid like the
world is your city
Open your bank account in 5 minutes.
All you need is a valid ID and a selfie.
Open your bank account in 5 minutes.
All you need is a valid ID and a selfie.
Open your bank account in 5 minutes.
All you need is a valid ID and a selfie.
4.2 ★ | Trusted by +100k users
4.2 ★ on Trustpilot
4.2 ★ on Trustpilot
Human support on WhatsApp
Human support on WhatsApp