WALLLET.COM SECURITY
WALLLET.COM SECURITY
WALLLET.COM SECURITY
Safe by design,
in your control.
Safe by design, in your control.
Safe by design,
in your control.
Passkey sign-in, payments only you can approve, and regulated partners for every bank and card step. Here’s how we protect you, and how you can protect yourself.
Passkey sign-in, payments only you can approve, and regulated partners for every bank and card step.


Explore walllet.com security.
Explore walllet.com security.
Explore walllet.com security.
Start with the topic you care about most.
Start with the topic you care about most.
How we keep your money safe
How we keep your money safe
Where your money is at each step, who can pause a payment and what to do if you lose your phone.
Where your money is at each step, who can pause a payment and what to do if you lose your phone.
Passkey security
Passkey security
Sign in and approve payments with your face or fingerprint. No password, no 12-word phrase.
Sign in and approve payments with your face or fingerprint. No password, no 12-word phrase.
Licensed in the UAE
Licensed in the UAE
We hold the UAE licences needed for our digital asset services.
We hold the UAE licences needed for our digital asset services.
Is walllet.com legit?
Is walllet.com legit?
How to verify the company, the official app and our domain.
How to verify the company, the official app and our domain.
How we protect your account.
How we protect your account.
How we protect your account.
Security is built into every step, from signing in to sending money.
Security is built into every step, from signing in to sending money.
Passkey sign-in
Passkey sign-in
Sign in with Face ID, your fingerprint or your phone’s PIN. There’s no password to steal.
Sign in with Face ID, your fingerprint or your phone’s PIN. There’s no password to steal.
You approve every payment
You approve every payment
Money only leaves your balance when you approve it on your own device.
Money only leaves your balance when you approve it on your own device.
Your keys stay off our servers
Your keys stay off our servers
We don’t store your private keys, passkeys or recovery phrases on our servers.
We don’t store your private keys, passkeys or recovery phrases on our servers.
Card controls in the app
Card controls in the app
Freeze your virtual Mastercard Platinum credit card anytime in the app.
Freeze your virtual Mastercard Platinum credit card anytime in the app.
Regulated partners
Regulated partners
Your USD account is opened at Lead Bank, and your EUR and GBP accounts at Banking Circle, through our regulated payment partner.
Your USD account is opened at Lead Bank, and your EUR and GBP accounts at Banking Circle, through our regulated payment partner.
Proven infrastructure
Proven infrastructure
Accounts run on ZeroDev smart-account technology, which powers 100k+ walllet.com accounts.
Accounts run on ZeroDev smart-account technology, which powers 100k+ walllet.com accounts.
How to protect yourself
How to protect yourself
How to protect yourself
Most scams target people, not apps. Four habits keep you a step ahead.
Most scams target people, not apps. Four habits keep you a step ahead.
1
Use the official app
Use the official app
Download walllet.com from the App Store or Google Play, and check you’re on walllet.com.
Download walllet.com from the App Store or Google Play, and check you’re on walllet.com.
2
We never ask for your passkey
We never ask for your passkey
Our team never asks for your passkey, one-time codes or a fee to recover your account.
Our team never asks for your passkey, one-time codes or a fee to recover your account.
3
Check before you approve
Check before you approve
A passkey proves it’s you, not that a payment is right. Check the address, network and amount first.
A passkey proves it’s you, not that a payment is right. Check the address, network and amount first.
4
Use official channels
Use official channels
Reach us in the app, in our help center or at [email protected], never through DMs from strangers.
Reach us in the app, in our help center or at [email protected], never through DMs from strangers.
Think something’s wrong with your account?
Think something’s wrong with your account?
Think something’s wrong with your account?
Contact our support team right away. Tell us what happened and keep any payment references, and we’ll help you secure your account.
Contact our support team right away. Tell us what happened and keep any payment references, and we’ll help you secure your account.
Download walllet
Install walllet
Questions about walllet.com security
Questions about walllet.com security
Questions about walllet.com security
Still unsure? Get a second opinion.
Still unsure? Get a second opinion.
How does walllet.com protect my account?
What is a passkey and why does walllet.com use it?
Is walllet.com licensed?
Will walllet.com ever ask for my passkey or a recovery fee?
How do I report a scam or suspicious activity?
Get paid like the
world is your city
Get paid like the
world is your city
Get paid like the
world is your city
Open your bank account in 5 minutes.
All you need is a valid ID and a selfie.
Open your bank account in 5 minutes.
All you need is a valid ID and a selfie.
Open your bank account in 5 minutes.
All you need is a valid ID and a selfie.


4.2 ★ | Trusted by +100k users
4.2 ★ on Trustpilot
4.2 ★ on Trustpilot
Human support on WhatsApp
Human support on WhatsApp
