About walllet.com
walllet.com helps people hold, send, receive, and spend money across borders from one account. We’re reducing the small delays, unclear fees, and fragmented steps that make international money feel harder than it should.
For our UX team, the opportunity is to make every journey understandable before it is impressive. Good work here gives customers the right information at the right moment and makes complicated financial actions feel natural.
About the role
We’re looking for a UX Designer who is curious about how people think, where they hesitate, and what helps them trust a financial product.
You’ll improve key journeys through research, journey mapping, prototyping, and testing, working with product designers and cross-functional partners to turn insight into practical changes.
What you’ll be doing
Map customer journeys and identify friction across key account and payment flows
Plan and conduct interviews, usability tests, and concept evaluations
Translate research into clear findings, opportunities, and design recommendations
Create wireframes and prototypes to explore and validate solutions
Collaborate with product, design, support, and compliance partners
Track how shipped improvements affect customer behavior and understanding
What you’ll need
3+ years of UX design or UX research experience on digital products
A portfolio showing research-informed decisions and measurable product improvements
Strong interviewing, synthesis, information architecture, and prototyping skills
Ability to communicate findings clearly to technical and non-technical partners
Comfort working through ambiguity and prioritizing the most useful learning
Thoughtful, inclusive approach to customers with different levels of financial confidence
Nice to have
Experience with financial services or other trust-sensitive products
Familiarity with accessibility standards and inclusive research
Experience working with distributed international teams
What we offer
Meaningful ownership and direct influence on the product
A thoughtful, low-ego team that values clear communication
Flexible work with time for focused craft and collaboration
The chance to help build financial tools for a global customer base
