Last Updated: November 4, 2026
This Disclaimer Policy is intended to clearly communicate the various disclaimers, risk warnings, and limitations of liability associated with using walllet and our Services, including the non-custodial wallet, on-chain swaps, RWA Swaps, the Virtual Account Service, the Card Service, and the Off-Ramp Service. While many of these points are also covered in our Terms of Service (in particular Section 7, “Risk Disclosures and Disclaimers”), we present them here in a straightforward manner to ensure you understand the key risks and limitations before using our smart contract wallet and the Services accessible through it. This Disclaimer Policy should be read together with our Terms of Service and Privacy Policy. By using walllet, you acknowledge the following disclaimers and agree that you use the Services at your own risk.
1. Technology and Service Disclaimers
“As-Is” Service: walllet is provided to you “as is” and “as available.” We make no guarantees or warranties that the Services will be free of defects, vulnerabilities, or uninterrupted downtime. While we strive for high availability and security, unexpected outages or bugs may occur. Use walllet with the understanding that there could be occasional errors or technical issues. You should always keep backup access to your crypto (e.g., have another wallet as a contingency) in case walllet experiences issues. Because walllet is non-custodial, your digital assets remain in your smart-contract wallet on the blockchain, and you may use an alternative interface to access that smart-contract wallet if needed.
Emerging Technology Risk: walllet utilizes cutting-edge blockchain technology, including Ethereum’s ERC-4337 account abstraction, smart contracts, and passkey authentication. Emerging technologies inherently carry risks – there may be undiscovered bugs or vulnerabilities in the smart contracts or the account abstraction infrastructure. Even with audits and precautions, smart contracts can fail or be exploited, potentially leading to loss of funds. We do not guarantee that our smart contracts or the underlying blockchain protocols are error-free or immune to hacks. If a bundler, paymaster, or gas sponsor fails (for example, stops relaying your transactions or funding gas fees), your transactions may not process, and you might need to pay network fees directly to complete them. By using walllet, you acknowledge that you understand the experimental nature of such technologies and accept the risk that your assets could be lost due to a technical failure or security breach. We disclaim liability for any losses resulting from protocol-level issues or smart contract vulnerabilities.
No Custody or Key Storage: walllet is a non-custodial wallet. This means we never take possession of your cryptocurrencies, private keys, or passkeys. All keys are stored on your device (or within your Apple, Google, or Samsung credential manager via passkey). We cannot access, recover, or reset your keys. Accordingly, we also cannot reverse any transaction you make. Any transaction broadcast through walllet is ultimately processed by the decentralized blockchain network and is beyond our control. All blockchain transactions are final and irreversible – if you send funds to the wrong address or send the wrong amount, there is no undo. We want to emphasize: walllet (PrimeUp LTD) has zero ability to freeze, revert, or restore any crypto asset transaction. All we provide is the software interface. As a result, we disclaim any responsibility for your failure to securely manage your keys or for mistaken transactions. Funds that you move into a service provided by a Third-Party Provider (such as the Card Service) leave your self-custodial wallet and are held and governed by that Third-Party Provider under its terms, not by walllet.
Blockchain Network Dependency: walllet’s functionality relies on various blockchain networks (Ethereum and possibly others). We do not own or operate these networks. They are decentralized and can experience delays, congestion, or forks. Transactions might get stuck (“pending” for a long time), might fail (if, for example, gas prices spike beyond what was set), or might even be dropped. Additionally, network upgrades or changes (hard forks) could affect how your assets are recognized. We have no control over these network conditions and cannot guarantee that any transaction will be confirmed within a certain time or at all. If a blockchain network fails or encounters a consensus issue, your assets on that network could lose value or be in limbo. walllet disclaims liability for any losses or issues arising from blockchain network failures, errors, or changes, including situations like network forks, 51% attacks, double-spend attacks, or major protocol changes. You should stay informed about the status and news of the blockchains you use.
Third-Party Infrastructure: We integrate with third-party services to operate (e.g., node providers like Alchemy, account abstraction bundlers and paymasters like ZeroDev, cloud servers on AWS). If any of these third-party services experience an outage or issue, walllet’s functionality could be degraded or temporarily unavailable. For instance, if our RPC provider goes down, the app may not show your balance or allow transactions until service resumes. We disclaim responsibility for downtime or errors caused by our third-party providers, though we will make efforts to mitigate and switch providers if needed. Similarly, if incorrect data is provided by third parties (like price feeds from CoinMarketCap), we are not liable for any actions you take based on that incorrect data. Use external information (prices, etc.) as approximate guidance, not guaranteed accuracy.
Software Compatibility: walllet is available on certain platforms (e.g., iOS, Android). We cannot guarantee it will run flawlessly on all devices or operating system versions. New OS updates or device models might introduce compatibility issues. We will try to keep up, but there might be short periods where bugs exist on new environments. Additionally, if you use jailbroken or rooted devices, or older unsupported OS versions, you may compromise security or functionality. We disclaim responsibility for issues arising from using walllet on unsupported or modified systems. Always download walllet from official app stores to avoid tampered versions.
2. Passkey and Credential Disclaimers
No Key Recovery: Because walllet uses passkey authentication (biometrics or device-based keys) and no seed phrase, there is no “backup phrase” we can remind you of or any central recovery mechanism. If you lose access to your device(s) and your linked Apple, Google, or Samsung account, you could lose access to your wallet permanently. We cannot reset your passkey or give you a new one; we never receive it in the first place. While using platform passkeys is convenient (no need to write down a seed), it places the onus on you to maintain your device and account access. We strongly warn: if you change phones, ensure you have device backups or the same Apple, Google, or Samsung account on the new phone to carry over your passkey. If you suspect your device or account is compromised, act quickly (revoke keys if possible, etc.). walllet disclaims any liability for losses due to lost access or compromised passkeys, since we have no control over that. This is similar to losing a physical wallet – if you lose it, the contents are gone. Here, if you lose your digital keys, we cannot help retrieve your crypto.
User’s Responsibility for Security: You are solely responsible for maintaining the confidentiality and security of your authentication credentials (device PIN, biometric, etc.) and any backup methods. If a backup or additional recovery method is offered in the app and you choose to use it, it is your duty to guard it securely. You are also responsible for securing access to the email address you provide to walllet. Any unauthorized access to your walllet due to your failure to secure your device or credentials is your responsibility. For example, if someone knows your phone’s PIN or you add someone else’s fingerprint to your phone, they could open walllet and move funds. We cannot distinguish authorized vs. unauthorized use from our side – a transaction signed with your key is assumed legitimate. Thus, we disclaim responsibility for any unauthorized transactions or access to your wallet. Use all security features available on your device (strong passcode, biometric lock, 2FA for your Apple, Google, or Samsung account, etc.). We also advise not to share devices that have your wallet with people you do not fully trust.
Credential Manager Reliance: walllet leverages the security of Apple iCloud Keychain, Google Password Manager, and Samsung Pass for passkeys. While these are robust and industry-standard systems, we do not control their operation. Issues with those services – for example, an extended iCloud outage, a bug in Google’s or Samsung’s authentication systems, or even policy changes by those providers – could affect your ability to authenticate. Additionally, if your Apple, Google, or Samsung account is compromised (for instance, someone phishing your Apple ID password), an attacker might access your passkeys synced in the cloud. We urge you to secure these accounts with strong unique passwords and two-factor authentication. We disclaim liability for any loss or lockout caused by failures or breaches of Apple’s, Google’s, or Samsung’s systems. That said, these companies have strong security track records, and using their secure storage is generally safer than users handling raw keys. But nothing is foolproof – be aware of this dependency.
No Company Access: To reiterate, PrimeUp LTD cannot access your wallet or the funds in it. We do not have “admin keys” or backdoors into the smart contract wallet or your credentials. Some users might mistakenly think contacting us can help retrieve lost funds or keys – unfortunately, it cannot. We provide the software and infrastructure but not custodial services. This is a deliberate design for your privacy and control. The flip side is that you do not have typical “forgot password” recourse. This is a core principle of decentralization: control comes with responsibility. We want you to succeed in self-custody, but we cannot accept liability for self-custody risks.
3. Financial and Usage Disclaimers
Not Financial Advice: All information and content provided by walllet (including any in-app explanations, blog posts, or customer support communications) is for informational purposes only. We are not financial advisors, and nothing we provide should be construed as financial, investment, legal, or tax advice. The crypto assets, RWA Tokens, and services accessible via walllet can be highly risky and volatile. Do your own research before making any financial decisions. If you choose to engage in trading, swapping, investing, or any other financial activity via walllet, you assume full responsibility for the outcomes. If we provide educational content or market info, it is generic and not tailored to your personal situation. You should consult with a qualified financial advisor if you need personalized advice. We specifically disclaim any liability for losses incurred in connection with any trading or investment activity you undertake using walllet or based on information from walllet.
Tax and Legal Compliance: walllet makes no representations concerning the tax implications or legal compliance of your activities. You are solely responsible for determining whether any tax, reporting, declaration, or other legal obligation applies to your receipt, conversion, purchase, sale, or transfer of fiat currency, stablecoins, RWA Tokens, or other digital assets, and to your use of the Card Service, and for reporting and paying any applicable taxes in your jurisdiction (e.g., capital gains, income from airdrops, etc.). We do not provide tax documents or reporting – however, you can access your transaction history via the blockchain, and records of your Virtual Account, Card, and Off-Ramp Service transactions are displayed in the app, for record-keeping. Similarly, you must ensure your use of walllet complies with local laws (e.g., some countries restrict crypto usage or require certain disclosures). We disclaim responsibility for your tax obligations or legal compliance – those are outside the scope of our Services. If you are unsure about these obligations, please seek professional advice.
Market Volatility and Loss of Value: The cryptocurrency market is extremely volatile. Asset values can swing widely in short time frames, and tokens may even become worthless if projects fail. Using walllet exposes you to the risk of sudden financial loss due to market conditions. The inclusion of any token in walllet’s interface (like showing its balance or price) does not mean we endorse it or believe it has value. We disclaim any responsibility for losses due to market movements. Even stablecoins can depeg, and “stable” yields can vanish – always understand the specific asset’s risks. Only invest what you can afford to lose. walllet is just a tool; it cannot shield you from market risk.
Third-Party Content and DApp Use: When you use walllet to view content (like in-app browser for dApps or news) or interact with any third-party application, we do not control or guarantee the content, accuracy, or functionality of those third-party services. For example: if you connect to a DeFi lending app via walllet, any information it shows (interest rates, etc.) comes from them, not us. If that information is wrong or misleading, we are not accountable. Likewise, any agreements or transactions you enter into with third parties are solely between you and that provider. We do not endorse any specific dApp or token. Inclusion in our interface (like listing popular dApps) is for convenience, not recommendation. You must use your own judgment and caution. Many dApps carry significant risk (smart contract exploits, rug pulls, etc.). We disclaim any liability for losses or damages arising from your use of or reliance on any third-party dApp, service, or token accessible through walllet. Be especially wary of granting approvals to smart contracts – malicious contracts could drain your wallet. walllet may provide warnings (if we have security info), but it might not catch everything. Ultimately, it’s your responsibility to vet third-party services.
No Partner Endorsement: walllet may feature integration with certain partners or display the names, logos, or terms of third-party services (e.g., showing the Third-Party Provider of a service before you use it, or listing partner dApps). Such presence is not an endorsement or guarantee of those services. We do basic due diligence before integrating any partner, but we cannot guarantee their performance or honesty. Use third-party partner services at your own risk. If a partner fails to deliver services (e.g., a Third-Party Provider delays or rejects a payment or payout, or a rewards partner doesn’t honor a promotion), that is primarily a matter between you and them, and you should use the support and complaint procedures made available by that provider. We disclaim liability for partner failures, though we may provide reasonable technical assistance regarding the walllet interface, and we welcome feedback and will reconsider partnerships that harm users.
On-Chain Swaps and RWA Swaps
On-Chain Swaps: Swaps in walllet, including RWA Swaps, are routed and executed through on-chain aggregators, which source liquidity from decentralized exchanges and other on-chain liquidity sources and execute through their smart contracts. These are third-party services outside our direct control, and walllet is not a party to any agreement between you and the third parties facilitating a swap. Quotes, routes, and estimated amounts may change before a swap is executed, and swaps may fail, be rejected or delayed, or execute at a worse price because of slippage, liquidity, or fees. We disclaim liability for transaction failures, rejections, delays, incorrect pricing, slippage, fee charges, or any loss arising from these third-party services, and any dispute about a swap must be resolved with the relevant third party directly.
Nature of RWA Tokens: RWA Tokens are third-party-issued digital tokens and are not necessarily the same as the stocks, exchange-traded funds, commodities, securities, funds, or other assets to which they relate. Unless expressly stated in the applicable issuer documentation, holding an RWA Token may not give you direct ownership of the underlying asset or any voting, information, governance, dividend, redemption, or other rights of a direct owner. walllet does not issue RWA Tokens and does not act as a broker, dealer, securities exchange, investment adviser, custodian, counterparty, market maker, liquidity provider, or guarantor in connection with an RWA transaction. walllet does not control the issuance, backing, pricing, liquidity, execution, settlement, transferability, redemption, suspension, or continued availability of any RWA Token or RWA Provider. You are responsible for reviewing the applicable issuer and RWA Provider documentation and for deciding whether an RWA Token is suitable and lawful for you.
RWA Eligibility and Geographic Restrictions: RWA Swaps are available only in supported countries and only to users who satisfy the eligibility requirements imposed by walllet, the applicable RWA Provider, the token issuer, and applicable law. walllet uses an IP-derived location signal to determine whether the feature is available in your location, and you must not use a virtual private network, proxy, false information, or any other method to bypass these restrictions. The display of an RWA Token in the app does not mean or guarantee that you are legally eligible to acquire, hold, transfer, sell, or redeem it. We may block, restrict, suspend, or withdraw access to the feature or any RWA Token where required by law, an RWA Provider, an issuer, or our compliance or security policies.
No Guaranteed Redemption: walllet does not require identity verification to access RWA Swaps, but RWA Providers, token issuers, liquidity providers, or applicable law may impose identity verification, investor-status checks, wallet screening, transfer restrictions, or other requirements at any time in connection with acquiring, transferring, holding, selling, or redeeming an RWA Token. Acquiring an RWA Token through an on-chain aggregator or decentralized exchange does not guarantee that you will be eligible to redeem it directly with its issuer or to access any issuer-provided service. walllet does not perform or guarantee token issuance or redemption.
Virtual Account, Card and Off-Ramp Services
Services Provided by Third-Party Providers: The Virtual Account Service, the Card Service, and the Off-Ramp Service are provided and operated by independent, regulated Third-Party Providers (and, where relevant, their banking or card-issuing partners), not by walllet or PrimeUp LTD. walllet provides only the technology interface through which you may request, view, or use these services. We do not issue bank accounts or cards, hold fiat funds, execute fiat payments, or determine exchange rates. Identity verification (and, for business accounts, business verification) for the Virtual Account Service and the Card Service is carried out entirely by the applicable Third-Party Provider; walllet does not perform identity verification and does not approve or reject applications. Completing verification does not guarantee that you will be approved for, or continue to have access to, any of these services, and the Third-Party Provider’s terms govern the services it provides.
Virtual Account Risk: A virtual account made available through walllet is not a bank account issued by walllet and should not be treated as a general-purpose deposit or payment account. It is operated by a Third-Party Provider and is limited to receiving eligible fiat payments over the supported payment rails, as described in the walllet interface and the provider’s terms. walllet does not hold the fiat funds received and maintains no fiat balance for you. A payment displayed as pending, initiated, or received does not necessarily mean that it has been finally settled, converted, or credited to your wallet, and payments sent using incorrect, incomplete, unsupported, or outdated account details may be delayed, rejected, returned, or lost.
Card Risk: The Card Service provides a payment card on the Mastercard or Visa network, issued by a regulated Third-Party Provider, not by walllet. Funds that you move into the Card Service are held outside your self-custodial walllet wallet and are governed by the issuer’s terms, not held by walllet. Card availability, acceptance, limits, and transactions depend on the issuer, the card network, and merchants, and card payments may be declined, delayed, reversed, restricted, suspended, or terminated by them. Card transactions, chargebacks, and disputes are handled under the issuer’s terms and procedures.
Off-Ramp Risk: The sale of digital assets, any conversion, and the payment of fiat proceeds through the Off-Ramp Service are executed by the applicable Third-Party Provider, not by walllet. The amount of fiat proceeds ultimately received may differ from an earlier estimate or indicative amount because of market conditions, asset prices, liquidity, fees, processing times, and the provider’s execution process. Once an Off-Ramp transaction has been confirmed and submitted, or the relevant digital assets have been transferred or committed for processing, it may not be cancellable or reversible. You are responsible for providing accurate and complete bank account details; walllet is not responsible for any delay, rejection, return, loss, or misdirection of funds resulting from incorrect, incomplete, unsupported, or outdated bank account information you provide.
Fiat Conversion Risk: Fiat payments received through a virtual account are converted into a supported stablecoin by the applicable Third-Party Provider. The amount of stablecoin received may be affected by the applicable exchange rate, fees, market conditions, processing delays, and the provider’s execution process.
Stablecoin Risk: Stablecoins may lose value, deviate from their intended reference value, become illiquid, be suspended, or be affected by the failure of an issuer, custodian, reserve manager, blockchain network, smart contract, or other third party. walllet does not guarantee that any stablecoin will maintain a particular value or remain redeemable.
Bank and Payment-System Risk: Fiat transfers, card payments, and Off-Ramp payments depend on banks, card networks, payment networks, intermediary institutions, and Third-Party Providers outside walllet’s control. Payments may be delayed, rejected, returned, frozen, reversed, or subject to additional reviews or charges.
Third-Party Provider Risk: Third-Party Providers may experience outages, technical failures, liquidity problems, security incidents, regulatory restrictions, service changes, or business interruptions, and may separately suspend, restrict, or terminate your access to their services. walllet does not guarantee the continued availability, solvency, performance, security, or regulatory status of any Third-Party Provider, and cannot override or reverse a Third-Party Provider’s decision.
No Guaranteed Execution or Settlement: walllet does not guarantee that any fiat payment, conversion, card transaction, digital-asset sale, stablecoin transfer, or bank payout will be accepted, executed, completed, or settled within a particular time or at a particular rate.
Rates and Fees: walllet may charge its own fees for certain Services, and Third-Party Providers, card networks, banks, and other institutions may charge their own fees and apply exchange rates. The exact fees and rates are shown in the walllet app before you confirm a request or transaction; information displayed before final confirmation may be indicative only. You are responsible for reviewing the rate, fees, amounts, and destination details before confirming, and walllet is not responsible for fees imposed independently by third parties.
4. Risk of Loss and User Assumption of Risk
Crypto-Inherent Risks: By using walllet, you acknowledge that dealing in cryptocurrencies and blockchain assets involves numerous risks. These include, but are not limited to: sudden market crashes; liquidity risk (you may not find buyers for an asset when you want to sell); regulatory risk (laws can change, making it hard or illegal to use assets); counterparty risk (if interacting with protocols, Third-Party Providers, or others); and technological risk (discussed earlier – hacks, bugs). You explicitly agree that you understand these risks and are willing to bear any and all consequences of engaging in this ecosystem. walllet is merely a platform; all decisions and their results rest with you. We encourage you to operate only within your understanding and risk tolerance. If something in crypto is too good to be true (e.g., very high yields), it likely carries high risk.
Responsibility for Transactions: Any transaction broadcast from your walllet address – whether initiated by you or possibly triggered by a smart contract you authorized – is ultimately your responsibility. Be extremely careful with approvals (for example, granting a DeFi contract permission to spend your tokens). Scams often trick users into signing away rights. walllet cannot detect or prevent all malicious attempts – for instance, a dApp might present itself innocuously but have malicious code. If you approve it, the blockchain will execute it. We are not responsible for any loss due to malicious third-party behavior or your mishandling of transaction approvals. Always double-check what a transaction message says. When in doubt, reject. There is a risk of phishing: fake sites or apps impersonating walllet or other services. Always ensure you are using the official walllet app and double-check URLs in the wallet browser. We disclaim liability for losses if you fall victim to phishing or other social engineering – although we sympathize deeply with victims, we have no recourse to recover funds (blockchains are unforgiving in this regard).
Limitation of Liability: As set out in Section 8 of our Terms of Service, to the fullest extent permitted by applicable law, PrimeUp LTD and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to your use of (or inability to use) walllet or any third-party services accessed through walllet, even if we have been advised of the possibility of such damages. Our aggregate liability for any claim arising from or relating to the Services will not exceed the greater of (a) the total fees (if any) you paid to walllet for the Services in the 12 months preceding the event giving rise to the liability, or (b) one hundred US dollars (USD $100). Amounts charged by Third-Party Providers, card networks, banks, or other third parties do not count as fees paid to walllet, and this limit is cumulative, not per incident. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you; in that case, our liability is limited to the maximum extent permitted by law. Nothing in this Disclaimer Policy excludes any responsibility that cannot lawfully be excluded, as described in our Terms of Service. If you do not agree, you should not use the platform. We provide tools but do not take custody of your digital assets or execute trades, fiat payments, or conversions on your behalf; thus, we can’t absorb that risk.
No Insurance or Guarantees: Unlike a bank account, the funds in your crypto wallet are not insured by any government or insured institution. There is no FDIC or SIPC for crypto (with very limited exceptions on certain platforms, not applicable here). Similarly, we do not offer any private insurance. walllet is not a bank, and funds or payments associated with the Virtual Account Service, the Card Service, or the Off-Ramp Service are not deposits with walllet and are not insured by walllet; they are held and governed by the applicable Third-Party Provider under its terms. If you lose crypto due to any reason, there is no guarantee you will recover it. You use walllet with the understanding that there is a real possibility of total loss. Only engage with amounts you can bear to lose.
User Indemnification: This is set out in Section 9 of our Terms of Service, but to put it plainly: if a claim, loss, or dispute arises from your breach of the Terms of Service or any applicable law, your use of the Services in violation of any third-party rights (including intellectual property or data privacy rights), or your intentional misconduct or negligence in using the Services – for example, using walllet for an illegal purpose or providing false or inaccurate information, including your country of residence – you agree to defend, indemnify, and hold harmless PrimeUp LTD (and its affiliates, officers, directors, employees, and agents), meaning you’ll protect and compensate us for the resulting claims, damages, losses, costs, and expenses, including reasonable attorneys’ fees. We operate under the assumption that users will use our tools lawfully and ethically; if someone doesn’t, that’s on them, not on the tool provider.
5. External Factors and Force Majeure
Force Majeure Events: We are not responsible for failures to perform our obligations due to events beyond our reasonable control. This can include: natural disasters, war, acts of government, widespread internet or power outages, cyberattacks on critical infrastructure, pandemic-related disruptions, blockchain-wide failures, or failures or outages of Third-Party Providers, banks, or card or payment networks. If such events occur, walllet’s Services could be disrupted or halted. We will try to restore service as soon as feasible, but we disclaim liability for any consequences of prolonged downtime or service unavailability due to these forces. In extreme scenarios (like a major regulatory ban or injunction), we might have to disable certain features or the entire service to comply – again, not something we desire, but possible.
Regulatory Uncertainty: Cryptocurrency and payment regulations are in flux worldwide. Governments may implement sudden policies that impact your ability to use walllet or certain features (e.g., banning DeFi, requiring identity verification for certain transactions, restricting tokenized real-world assets, etc.). We do not provide legal advice on whether your use of walllet is permitted in your jurisdiction – you must ensure that. The Virtual Account Service, the Card Service, the Off-Ramp Service, and RWA Swaps are available only in supported countries and regions, and availability may change at any time. If a regulatory change compels us or a Third-Party Provider to restrict access (say, blocking users from a certain country or disabling a feature that becomes regulated), we may do so with little notice. We disclaim liability for any inconvenience or loss of functionality due to compliance with the law. We will endeavor to communicate changes, but sometimes immediate action is needed. Always stay aware of your local laws concerning crypto.
Updates and Deprecation: We might update or change the walllet application, including altering or removing features. For instance, if a Third-Party Provider or partner service shuts down, that feature may cease. If account abstraction standards evolve, we may migrate to new contract versions. There’s also a risk that older versions of the app may become deprecated (not supported) and using them could be insecure. We disclaim any responsibility for issues arising if you fail to update the app in a timely manner. Always use the latest version for security. If we ever sunset walllet (stop development/support), we will inform users so you can move to alternatives. The smart contract wallet itself would still exist on-chain, and you may use an alternative interface to access it, but the walllet-specific support may end. Closing or deleting the walllet app does not by itself close a card or virtual account with a Third-Party Provider, and any pending transaction already submitted to a Third-Party Provider is governed by that provider’s terms. That scenario is unlikely in the near term, but still – no software is guaranteed perpetually.
6. General Disclaimer Statement
Use at Your Own Risk: By using walllet, you explicitly acknowledge and agree that the entire risk arising out of your use of the Services remains with you, to the maximum extent permitted by law. walllet provides you empowerment to control your crypto, and with that comes both freedom and risk. Subject to our Terms of Service and to any responsibility that cannot lawfully be excluded, PrimeUp LTD and its affiliates, officers, employees, and agents will not be held responsible for any losses, damages, or claims arising from events falling within the scope of the above disclaimers. This includes, without limitation: mistakes made by the user (e.g., losing access to a device or passkey, sending payments to the wrong blockchain address, or providing incorrect bank or payment details), software problems (e.g., app malfunctions, smart contract bugs), technical failures (e.g., device malfunction, network downtime), security problems experienced by the user (e.g., unauthorized access to wallets), or actions or inactions of third parties (e.g., fraud conducted by third parties, decisions of Third-Party Providers, or bankruptcy of service providers).
No Warranty: We reiterate that we disclaim all warranties of any kind about walllet, express or implied. There is no warranty that the product will meet your needs, or that it will achieve any particular results, or that it is suitable for any specific purpose. All disclaimers implied by law (like merchantability, fitness for purpose) are explicitly disclaimed to the fullest extent allowed. Some jurisdictions do not allow the exclusion of certain warranties, so portions of this disclaimer may not apply to you – but in such case, our liability is limited as described earlier.
In summary, walllet is a tool – a powerful one – but what you do with it is entirely your responsibility. We want you to succeed and have a smooth experience, and we design with safety in mind (e.g., by collecting only the data needed to provide the Services, by using secure device storage for passkeys, by warning of suspicious activities when we can). However, the nature of decentralized finance is such that the power is in your hands. Please use that power wisely. By continuing to use walllet, you are effectively saying “I understand the risks involved and I still wish to proceed.”
If you have any questions about these disclaimers or are unsure about any risks, we encourage you to contact us at [email protected] or seek independent advice before using walllet. You can also write to us at: PrimeUp LTD, Office A, RAK DAO Business Centre, Al Rifaa, Sheikh Mohammed Bin Zayed Road, Ras Al Khaimah, UAE. Cryptocurrency isn’t suitable for everyone, and that’s okay. We prefer you opt out rather than jump in without understanding, because once things go wrong in crypto, remedies are limited.
Thank you for reading this Disclaimer Policy thoroughly. Stay safe and informed on your crypto journey!