About walllet.com

People who earn across borders often manage their money through disconnected systems.

A client may pay through one route. The income may arrive in another currency. Software subscriptions, savings, local expenses and cash-out may each require a different account or platform.

walllet.com is building a more connected way for freelancers and remote workers to receive international income, hold value, spend online and move money into local financial systems where supported.

The product combines financial infrastructure with interfaces that must explain fees, timing, account status, eligibility and transaction outcomes without overwhelming the user. That makes product design central to how walllet.com works, not a finishing layer added after the main decisions have been made.

About the role

We are hiring a Senior Product Designer to lead complex product journeys from problem definition through release and iteration.

You will work on experiences such as onboarding, identity verification, international account details, incoming payments, balances, cards, conversion, transaction history, self-custody and account recovery.

This role requires more than strong screens. You must be able to understand the financial and technical system behind an interaction, identify where users may misunderstand it and design a path that remains clear during normal use, delays, failures and exceptions.

You will work closely with product managers, engineers, compliance, operations, support and marketing. You will influence both what gets built and how the team defines the problem.

What you’ll be doing

• Leading product design across one or more core walllet.com journeys, from discovery to shipped experience

• Turning financial, regulatory and technical constraints into understandable user flows

• Mapping complete journeys, including loading, pending, failed, restricted, reversed and completed states

• Running user interviews, usability studies and concept tests with relevant customer groups

• Producing user flows, wireframes, prototypes, interaction specifications and production-ready interface designs

• Working with product and engineering teams to define scope, trade-offs and release criteria

• Improving the walllet.com design system and documenting reusable interaction patterns

• Reviewing implementation quality and resolving gaps between design intent and shipped behaviour

• Using behavioural data, customer feedback and support patterns to identify areas for improvement

• Contributing to product language, labels, error messages and decision-support content

• Presenting design decisions through evidence, constraints and expected user outcomes

• Mentoring other designers and raising the quality of design critique across the team

What you’ll need

• At least 5 years of product design experience, including ownership of complex digital products

• A portfolio showing how you framed problems, evaluated options and measured outcomes, not only final screens

• Experience designing multi-step workflows with meaningful user consequences

• Strong interaction design, information architecture and prototyping skills

• Advanced working knowledge of Figma, components, variables, libraries and responsive design

• Experience working closely with engineers through implementation

• Ability to explain complex systems in plain language

• Strong written communication for a distributed team

• Experience using research and product data to guide design decisions

• Good judgement about when to simplify an experience and when to expose an important condition

• Ability to manage several connected workstreams without losing attention to detail

Nice to have

• Experience with fintech, banking, payments, cards, foreign exchange, remittances or digital wallets

• Experience designing products for freelancers, remote workers or users in emerging markets

• Familiarity with KYC, transaction monitoring, payment failures or account restrictions

• Experience with self-custody, stablecoins, blockchain networks or wallet recovery

• Experience contributing to or leading a design system

• Basic knowledge of accessibility testing and WCAG requirements

• Experience designing across web, iOS and Android

• Experience coaching or reviewing the work of other product designers

What we offer

• Meaningful ownership and direct influence on the product

• A thoughtful, low-ego team that values clear communication

• Flexible work with time for focused craft and collaboration

• The chance to help build financial tools for a global customer base